Returns & Exchanges

At Mandy's Heaven, we want you to love your purchase, but if something isn't quite right, we offer a hassle-free 30-day return policy for all unworn and tagged items. Simply follow our streamlined process to ensure your refund or exchange is handled quickly and efficiently.

Return Process

• 1.
  Initiate Your Request

  Log into our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Securely pack your items in their original packaging, ensuring all tags are attached and a copy of the packing slip is included inside.

• 3.
  Ship It Back

  Print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.

• 4.
  Quality Check & Refund

  Once our team receives and inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.